Contactez-nous

Our brides and customers are important to us. If you have any questions about our shoes, your order, or just want to say hi, please contact us. We always love hearing from you!

 

For faster service, please check out our FAQ.

 

How do I return/exchange?

Please complete the return/exchange form that was included in your package, and send the unworn shoes back to the address listed on the form. Returns must be received within 30 days of purchase. We do not provide return labels at this time. We recommend USPS Priority as it is cost-effective and fast.

International orders and certain styles (Annalise/Layla/Mariposa) are not eligible for return. They are eligible for exchange or store credit only.

*Please note that refunds are processed on a weekly basis

If you have any additional questions, please click here.

What is the status of my return/exchange?

Please note that refunds are processed on a weekly basis. If you have already shipped your return package, please check the tracking number to confirm that the package has been delivered.

If you have any additional questions, please click here.

Where do you ship/What’s the shipping cost?

We ship to almost every country! Add the desired shoes to your cart and click "Check Out", enter your shipping information to view the different shipping options and prices.

If you have any additional questions, please click here.

I’m a photographer/stylist with an editorial project

Please shoot us an email that includes moodboards, list of participants, and date/location. We have a limited number of samples, so we may not be able to participate in every photoshoot request.

*Please note that we do not allow shoes to be worn outdoors or on rough terrain.

If you have any additional questions, please click here.

CUSTOMER CARE | contact@bellabelleshoes.com

PRESS or MEDIA | eardianto@bellabelleshoes.com

COLLABORATION | pr@bellabelleshoes.com

WHOLESALE INFORMATION | sales@bellabelleshoes.com

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PO BOX 7130
Houston, TX 77248